Are you having problems with the site? Perhaps something isn't working properly. Or maybe you are looking for something, but can't find it? The information below should help answer most of your questions. If not, please contact us.
FINDING PRODUCTS AND INFORMATION
On our website we offer information and services for a wide variety of users. The scope is therefore broad. A few aids can help you target your search more specifically.
Looking for general information?
Use the website search function. You can use either the search box at the top of the page or - if you want more control over your search results - the advanced search mask under Search >>
A summary of everything on our website can be found under Sitemap >>
You are looking for other websites, addresses, locations?
Local contacts or the addresses of our locations on all continents can be found under Worldwide >>
Other websites in the B. Braun HealthNet can be found in the HealthNet-Finder links.
DISPLAY PROBLEMS
Web Browsers You need a web browser of the fourth generation or newer to display our pages correctly. Free copies of the latest versions can be downloaded from Microsoft® and Netscape®. Go to one of their sites or contact your system administrator.
Microsoft Internet Explorer® You can download >> the latest version here.
Netscape Navigator® You can download >> the latest version here.
JavaScript® This page uses JavaScript. If you have disabled it, enable it in the properties section of your browser or contact your system administrator.
If, for example, a popup does not open although you have clicked the corresponding navigation point or selection via a dropdown does not work, JavaScript is disabled in your browser.
Microsoft Internet Explorer Select 'Tools/Internet Options/Security'. Click on 'Custom Level'. Under 'Scripting', 'Active Scripting' and 'Allow insert operations' must be enabled.
Netscape Navigator Under 'Edit/Preferences' select the option 'Advanced'. 'Enable JavaScript for Navigator' must be checked here.
Plug-ins and Players Additional programs ("browser plug-ins") are needed for some features. It is possible that these programs have not been installed in your web browser. If you do not have the plug-in you need and want to use the feature, you will be prompted to download the program.
Interactivity and Animations For some interactive presentations you need the latest version of Macromedia's Flash Player®. Free download of Flash Player>>
Viewing Films Many of our presentations offer film sequences. To view them correctly, you need the latest version of Windows Media Player. Free download of Windows Media Player >>
Reading Documents in PDF Format We offer a lot of additional information for download in PDF format. You need the program Acrobat Reader® to read them. Free download of Acrobat Reader>>
PRINTING PROBLEMS
How a website is printed usually depends on how the printer is configured. Control printing via your printer's dialog and consult your printer manual.
Backgrounds Internet Explorer allows you to choose whether backgrounds are to be printed or not. Should something be missing in your printout, try this: in the menu 'Tools', select 'Internet Options' and then the tab 'Advanced'. It contains the option 'Enable Background Colors and Images', which should be checked.
Microsoft, Windows, and Internet Explorer are registered trademarks of Microsoft Corporation. Netscape and Netscape Navigator are registered trademarks of Netscape Communications Corporation. JavaScript is a registered trademark of Sun Microsystems, Inc. Flash Player is a registered trademark of Datafab Systems, Inc. Acrobat Reader is a registered trademark of Adobe Systems Incorporated.
